How do I get insight into what data Spiir processes about me?

In this article:

You have the right to gain insight into the data Spiir processes about you. To make it as safe and easy as possible, we have developed a function where you can easily retrieve the information that appears from Spiir's systems yourself. This is information that Spiir or our data processors store about you at the specific time, however with certain exceptions that appear below.

You can find the function at https://mine.spiir.dk/profil/fuld-eksport

Information that appears from the automatic data extraction

When you request access to your data, the system will automatically retrieve all the information that we can identify as being related to you from our systems and make it ready for download in a ZIP file. Once you have downloaded and unpacked the ZIP file, you will receive a series of CSV files corresponding to our various systems you may have data in. Do you have problems opening the ZIP file or the CSV files contained therein, you are welcome to contact us at support@spiir.dk.

File

Description

Account.csv

Your linked bank accounts in Spiir

BankApiCredential.csv

Connections to your banks

Budget.csv

Budgets (from Spiir Web)

Card.csv

Cards (messages) you've received in Spiir

CardLog.csv

Actions you've performed on cards in the Spiir app

CardSetting.csv

Information associated with cards you have received in the Spiir app

DataExportLog.csv

When you have exported your budgets or transactions

Document.csv

Documents/receipts you've uploaded

ExternalUserId.csv

Pseudonyms used as a link to your user

LogOnHistory.csv

History for login on our services

Mail.csv

History of emails we've sent to you

Monitor.csv

Challenges

MonitorState.csv

History for Challenges

MobileDevice.csv

Which mobile devices you have associated with Spiir

NotificationSetting.csv

Settings for notifications

PasswordReset.csv

History of reset passwords

Posting.csv

Transactions from your accounts

PushNotifications.csv

Push notifications we have sent

Quiz.csv

Quizzes we have made in the Spiir app

QuizResponse.csv

Answers to quizzes

SpiirAccount.csv

General information about your Spiir user. May be shared for users connected to a partner user

Token.csv

Automatic login associated with the Spiir app

Upload.csv

History of syncs of your connected accounts

User.csv

Your user in Spiir

UserConsent.csv

Your consents

UserMessage.csv

Messages sent to your user on Spiir Web

Exceptions

There are cases where we unfortunately are not able to give you insight into the specific information that we process about you:

  • Where Spiir processes information that is not stored by Spiir and our data processors.

  • Where we cannot identify you based on the information we hold or you have provided to us.

  • If it would violate the rights of Spiir, or other users, including security, trade secrets, or intellectual property rights. This information is marked as hidden in the data extract.

You can read more about how Spiir processes your data and about your rights in our Privacy Policy.